Terms of Service

Last updated: June 22, 2026

1. Acceptance of Terms

By accessing, browsing, or using the DIRIGHT website, application, or any services provided therein (collectively, the “Service”), you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must immediately discontinue use of the Service. Your continued use of the Service constitutes acceptance of these Terms in their entirety.

2. Description of Service

DIRIGHT is an AI-powered planning tool that provides general informational guidance for do-it-yourself (DIY) home improvement and remodeling projects. The Service generates project plans, estimated cost ranges, material suggestions, tool recommendations, and general guidance through an AI-driven conversational interview process.

3. No Professional Advice — Informational Purposes Only

ALL CONTENT, PLANS, RECOMMENDATIONS, COST ESTIMATES, MATERIAL SUGGESTIONS, AND GUIDANCE PROVIDED BY THE SERVICE ARE FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. The Service does not constitute professional architectural, engineering, structural, electrical, plumbing, HVAC, legal, or any other licensed professional advice.

DIRIGHT is not a licensed contractor, architect, engineer, building inspector, or tradesperson. The AI-generated outputs are not substitutes for professional consultation, site-specific assessments, or licensed inspections. You are solely responsible for verifying all information, hiring licensed professionals where required by law or prudence, and ensuring all work complies with applicable building codes, regulations, permits, and safety standards.

4. Assumption of Risk

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE AND ANY RELIANCE ON THE INFORMATION PROVIDED IS ENTIRELY AT YOUR OWN RISK. Home improvement and construction activities are inherently dangerous and can result in personal injury, property damage, structural failure, code violations, fines, voided insurance coverage, or death.

By using the Service, you assume all risk and liability for:

  • Any physical injury, property damage, or financial loss resulting from your reliance on information provided by the Service
  • Failure to obtain required permits, inspections, or professional consultations
  • Work performed based on AI-generated plans, whether by you or any third party
  • Inaccuracies, errors, or omissions in cost estimates, material recommendations, or project plans
  • Non-compliance with local, state, or federal building codes, zoning laws, HOA requirements, or regulations
  • Any consequences arising from projects undertaken without proper professional oversight

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIRIGHT, ITS OWNERS, OPERATORS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS (COLLECTIVELY, THE “DIRIGHT PARTIES”) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, including but not limited to damages for personal injury, property damage, loss of profits, loss of data, loss of goodwill, business interruption, or any other losses, arising out of or in connection with:

  • Your use of or inability to use the Service
  • Any information, content, plans, or recommendations provided by the Service
  • Any actions taken or not taken based on the Service's output
  • Any errors, inaccuracies, or omissions in the AI-generated content
  • Unauthorized access to or alteration of your data

In no event shall the aggregate liability of the DIRIGHT Parties exceed the total amount paid by you to DIRIGHT in the twelve (12) months preceding the event giving rise to the claim, or one hundred dollars ($100.00), whichever is less.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.The DIRIGHT Parties expressly disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding the accuracy, reliability, completeness, or timeliness of any AI-generated content
  • Warranties that the Service will be uninterrupted, error-free, or secure
  • Warranties that cost estimates, material recommendations, or timelines will be accurate
  • Warranties that following the Service's recommendations will produce safe, code-compliant, or satisfactory results

7. Indemnification

You agree to indemnify, defend, and hold harmless the DIRIGHT Parties from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Service or reliance on its output
  • Any project, construction, or renovation work performed based on the Service's information
  • Your violation of these Terms
  • Your violation of any applicable laws, building codes, or regulations
  • Any third-party claims arising from your use of the Service or projects undertaken based on its guidance

8. User Responsibilities

You acknowledge and agree that you are solely responsible for:

  • Verifying all information, recommendations, and plans against local building codes and regulations
  • Obtaining all required permits and inspections before and during any project
  • Hiring licensed, insured professionals for any work that requires professional licensure
  • Ensuring the safety of yourself, your household, and any individuals involved in the project
  • Maintaining adequate homeowner's insurance and verifying that DIY work does not void coverage
  • Assessing your own skill level honestly and not attempting work beyond your competence

9. AI-Generated Content Disclaimer

The Service uses artificial intelligence to generate project plans and recommendations. AI outputs may contain errors, omissions, hallucinations, outdated information, or recommendations that are not appropriate for your specific circumstances, location, climate, building codes, or home conditions. AI-generated cost estimates are approximate ranges based on general market data and may not reflect actual prices in your area. No AI-generated plan should be treated as a substitute for a professional assessment.

10. Subscription and Payments

Paid subscriptions are billed on a recurring monthly basis. All payments are non-refundable except as required by applicable law. You may cancel your subscription at any time through the billing portal; cancellation takes effect at the end of the current billing period. DIRIGHT reserves the right to modify pricing with thirty (30) days' notice.

11. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify DIRIGHT immediately of any unauthorized use of your account.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Indianapolis, Indiana. You waive any right to a jury trial or to participate in a class action lawsuit.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Modifications

DIRIGHT reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and DIRIGHT regarding the Service and supersede all prior agreements, representations, and understandings.

By using DIRIGHT, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, do not use the Service.